Q Concierge

Transforming hospitality with AI

Q Concierge is an AI-driven platform that transforms hotel communications by answering guest calls and texts while seamlessly executing requests across multiple hotel systems. It resolves 96% of booking, service, and support inquiries, improving response times, streamlining operations, and boosting guest satisfaction.

This project highlights my design process in creating a seamless, user-friendly interface that empowers hotel management to:

Enhance guest experiences through faster response times and personalization
Unlock new revenue streams via tailored upsells
Gain real-time operational insights

From concept to launch, I designed both the guest-facing app and the management dashboard, delivering tools that personalize stays, simplify workflows, and drive measurable business impact.

Role: Product Designer, Brand Designer,

Deliverables: UX Research, AI use case / concept development, User interfaces for AI: (Wireframes, Final VIsual Design, brand design. Developer guidance on prompting and produt refinements.

Year: 2024-2025

I was the primary editor of this video, working with stock footage and UI I designed. I was also responsible for the VFX design, assets, and animation storybaording. I worked with a VFX artist to animate the graphics and UI for the final cut.

Q-Concierge Guest App

The guest app is a one stop shop for a guests entire stay. Speak or text Q anything. From special hotel experiences to in-room dining and valet.

Q-Concierge Dashboard

Q’s intuitive dashboard empowers hotel management with real-time insights and advanced analytics. Track guest interactions, monitor revenue growth, and optimize operations all in one place. Designed for efficiency, our dashboard seamlessly integrates with your existing systems, helping Hoteleers make data-driven decisions to enhance guest experiences and maximize profitability.