Q Concierge
Transforming hospitality with AI
Q Concierge is an AI-driven platform that transforms hotel communications by answering guest calls and texts while seamlessly executing requests across multiple hotel systems. It resolves 96% of booking, service, and support inquiries, improving response times, operations, and guest satisfaction.
This project highlights my design process in creating a seamless, user-friendly interface that empowers hotel management to:
Enhance guest experiences through faster response times and personalization
Unlock new revenue streams via tailored upsells
Gain real-time operational insights
From concept to launch, I designed both the guest-facing app and the management dashboard, delivering tools that personalize stays, simplify workflows, and drive measurable business impact.
Role: Sole Product Designer & Brand Designer
Deliverables: UX Research, AI use case / concept development, User interfaces for AI: (Wireframes, Final VIsual Design, brand design. Developer guidance on prompting and product refinements.
Year: 2024-2025
Draft of Product Marketing Video
I was the editor of this DRAFT video storyboard, working with stock footage and UI I designed. I was also responsible for the VFX design, assets. I worked with a VFX artist to animate the graphics and UI for the final cut. [Voice Over: Elevenlabs. Stock Footage: Abobe]
Next step:
Upcoming plans to re-shoot the stock footage with our own camera crew and actors / voice over.
Q Concierge Guest App
The guest app is a one stop shop for a guests entire stay. Speak or text Q anything. From special hotel experiences to in-room dining and valet.
Role: Sole Product Designer
Q-Concierge Dashboard
Q’s intuitive dashboard empowers hotel management with real-time insights and advanced analytics. Track guest interactions, monitor revenue growth, and optimize operations all in one place. Designed for efficiency, our dashboard seamlessly integrates with your existing systems, helping Hoteleers make data-driven decisions to enhance guest experiences and maximize profitability.
Role: Sole Product Designer
Sign In + Setup
AI Call Analytics Dashboard
AI Messaging
AI Call Management Log
Guest List
Guest Profile
Interactions
AI Insights
AI Sales
Tickets System
Hotel GPT
Product Marketing Website
I designed and developed the initial product marketing website that reflected Q Concierges product, mission, and offerings.
Role: Sole Product Designer
